The Impact of Façade Renovation Strategies on User Satisfaction in Offices

Case studies for summer in the Netherlands

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Abstract

Many offices have been renovated to improve building performance. However, the user’s perception after renovation has not been evaluated. This paper presents user satisfaction with indoor environmental quality in façade renovated offices in the Netherlands. The study explored the correlation between facade renovation strategies and indoor climate on the one hand and on the other hand user satisfaction and user preferences. Data were collected in four renovated offices in the Netherlands, which were adapted using different façade renovation strategies. The case study consisted of conducting online surveys and indoor climate monitoring for 2 weeks with loggers. Statistical results demonstrate that design factors such as desk location, workplace orientation, and layout have a strong correlation with user satisfaction of IEQ, unlike window types. The suggested essential design factors for user satisfaction can guide architects and designers to better understand users’ preferences and to reflect on office design.