A conceptual client-designer framework

Inspiring the development of inclusive design interactive techniques

Conference paper (2013)

Authors

Emilene Zitkus University of Cambridge
P. M. Langdon University of Cambridge
P.J. Clarkson University of Cambridge
Affiliation
External organisation
New product development Industry Universal design Designer Design for all
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Published Date

2013

Language

English

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Affiliation

External organisation

Abstract

The adoption of inclusive design approach into design practice is compatible to the needs of an ageing society. However, tools and methods that promote inclusivity during new product development are scarcely used in industry. This paper is part of a research project that investigates ways to accommodate inclusive design into the design process in industrial context. The present paper is based on the finds from the observations and interviews with industrial designers and interviews with stakeholders. The outcomes from the study supported a better understanding of the client-designer dynamic as well as the stages in the design process where information related to inclusive design could be introduced. The findings were essential to inspire the development of an inclusive design interactive technique to be used by clients and designers.