An approach towards considering users' understanding in product design

Conference paper (2011)

Authors

Anna Mieczakowski University of Cambridge

Patrick Langdon University of Cambridge

P.J. Clarkson University of Cambridge

Affiliation

External organisation

Inclusive Design Mental Models Prior Experience Cognitive Representations Product-User Interaction

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Published Date

2011

Language

English

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Affiliation

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Abstract

Although different techniques for supporting the process of designing exist, there is, at present, no easy-to-use and pragmatic way of helping designers to infer and analyse product representations that users form in their heads and to compare them with designers' own understanding of products. This paper is part of ongoing research that attempts to develop an approach for supporting designers in identifying, during the early stages of the design process, whether specific product features evoke similar understanding and responses among the users as among the designers of those features.