Composite Indicators of Company Performance
A Literature Survey
Qinqin Zeng (TU Delft - Transport Engineering and Logistics, Chongqing University)
Wouter W A Beelaerts Van Blokland (TU Delft - Transport Engineering and Logistics)
Sicco Santema (TU Delft - Responsible Marketing and Consumer Behavior, Eindhoven University of Technology)
G Lodewijks (TU Delft - Transport Engineering and Logistics)
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Abstract
Composite indicators (CIs) are needed for decision makers to effectively benchmark holistic company performance. Composite indicators at macro levels are inappropriate to be implemented at the company level. By a literature survey, this article identified 29 individual methods for constructing CIs, 17 specific business sectors where CIs have been utilized in practice, and the motor vehicle manufacturing sector as the most studied sector. This article identified nine problems and provided four recommendations for future research.
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