How to Weigh Values in Value Sensitive Design

A Best Worst Method Approach for the Case of Smart Metering

Journal Article (2019)
Author(s)

G Van de Kaa (TU Delft - Economics of Technology and Innovation)

Jafar Rezaei (TU Delft - Transport and Logistics)

Behnam Taebi (TU Delft - Ethics & Philosophy of Technology)

Ibo Van de Poel (TU Delft - Values Technology and Innovation)

Abhilash Kizhakenath (KPMG IT Advisory)

Research Group
Economics of Technology and Innovation
Copyright
© 2019 G. van de Kaa, J. Rezaei, B. Taebi, I.R. van de Poel, Abhilash Kizhakenath
DOI related publication
https://doi.org/10.1007/s11948-019-00105-3
More Info
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Publication Year
2019
Language
English
Copyright
© 2019 G. van de Kaa, J. Rezaei, B. Taebi, I.R. van de Poel, Abhilash Kizhakenath
Research Group
Economics of Technology and Innovation
Issue number
1
Volume number
26
Pages (from-to)
475-494
Reuse Rights

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Abstract

Proactively including the ethical and societal issues of new technologies could have a positive effect on their acceptance. These issues could be captured in terms of values. In the literature, the values stakeholders deem important for the development of technology have often been identified. However, the relative ranking of these values in relation to each other have not been studied often. The best worst method is proposed as a possible method to determine the weights of values, hence it is used in an evaluative fashion. The applicability of the method is tested by applying it to the case of smart meters, one of the main components of the smart grid. The importance of values is examined for three dimensions of acceptance namely sociopolitical, market, and household acceptance.