Service Excellence from the employee's point of view: The role of first line supervisors.
Journal Article
(2003)
Author(s)
Robert M. Verburg (TU Delft - Old - TPM Sect. Work and Organisational Psychology)
DN Den Hartog (External organisation)
Research Group
Old - TPM Sect. Work and Organisational Psychology
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https://resolver.tudelft.nl/uuid:a0a76357-d5b1-4406-9b7b-fa04d09d064a
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Publication Year
2003
Research Group
Old - TPM Sect. Work and Organisational Psychology
Issue number
3
Volume number
12
Pages (from-to)
1-5
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