Service excellence from the employees' point of view: the role of first line supervisors

Journal article (2002)

Authors

DN Den Hartog External organisation
R.M. Verburg Old - TPM Sect. Work and Organisational Psychology
Research Group
Old - TPM Sect. Work and Organisational Psychology
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Published Date

2002

Language

Undefined/Unknown

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Research Group

Old - TPM Sect. Work and Organisational Psychology