Managing the Maturity Model for Qualified Information Exchange
L.G. de Vries (TU Delft - Technology, Policy and Management)
Marijn Marijn – Mentor (TU Delft - Information and Communication Technology)
Nitesh Nitesh – Mentor (TU Delft - Information and Communication Technology)
Sélinde Engelenburg – Graduation committee member (TU Delft - Organisation & Governance)
Hans Plomp – Coach (Dienst Uitvoering Onderwijs)
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Abstract
Getting trustworthy data in the right format and with the required accuracy is imperative for organizational processes. All governments face this challenge in getting the high quality data for administrative processes, decision-making and policy-making. In practice, many government agencies still struggle with getting the right data in the right format at the right moments. Standard Business Reporting (SBR) is steadily developing towards becoming the national instrument for trustworthy data exchange. SBR includes a broad framework of standards for trustworthy data exchange and a comprehensive governance structure that steers adoption and decision making. While more public agencies are adopting SBR, this instrument itself has not developed to its full potential. Thus far, literature does not provide a model for assessing and communicating this potential.