Customizing ICU patient monitoring

a user-centered approach informed by nurse profiles

Journal Article (2024)
Author(s)

I. Bostan (Erasmus MC, TU Delft - Form and Experience)

R van Egmond (TU Delft - Human Technology Relations)

Diederik A.M.P.J. Gommers (Erasmus MC)

Elif Ozcan (Erasmus MC, TU Delft - Form and Experience)

Research Group
Form and Experience
DOI related publication
https://doi.org/10.1007/s10111-024-00763-9
More Info
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Publication Year
2024
Language
English
Research Group
Form and Experience
Issue number
3
Volume number
26
Pages (from-to)
507-522
Reuse Rights

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Abstract

Intensive Care Unit (ICU) nurses are burdened by excessive number of false and irrelevant alarms generated by patient monitoring systems. Nurses rely on these patient monitoring systems for timely and relevant medical information concerning patients. However, the systems currently in place are not sensitive to the perceptual and cognitive abilities of nurses and thus fail to communicate information efficiently. An efficient communication and an effective collaboration between patient monitoring systems and ICU nurses is only possible by designing systems sensitive to the abilities and preferences of nurses. In order to design these sensitive systems, we need to gain in-depth understanding of the user group through revealing their latent individual characteristics. To this end, we conducted a survey on individual characteristics involving nurses from two IC units. Our results shed light on the personality and other characteristics of ICU nurses. Subsequently, we performed hierarchical cluster analysis to develop data-driven nurse profiles. We suggest design recommendations tailored to four distinct user profiles to address their unique needs. By optimizing the system interactions to match the natural tendencies of nurses, we aspire to alleviate the cognitive burden induced by system use to ensure that healthcare providers receive relevant information, ultimately improving patient safety.

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