Chatbots as conversational recommender systems in urban contexts

Conference paper (2017)

Authors

P. Kucherbaev Web Information Systems - EEMCS
A. Psyllidis Web Information Systems - EEMCS
A. Bozzon Web Information Systems - EEMCS
Research Group
Web Information Systems (EEMCS) (TU Delft)
Chatbots Cities Conversational recommender systems
More Info
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Published Date

2017

Language

English

Reuse Rights

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Faculty

Electrical Engineering, Mathematics and Computer Science

Department

Software Technology

Research Group

Web Information Systems

Abstract

In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of how some challenges associated with such chatbot systems could be addressed in the future.

Files

3127325.3127331.pdf
(.pdf | 0.676 Mb)