Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
Journal Article
(2010)
Author(s)
YK Dwivedi (External organisation)
A Papazafeiropoulou (External organisation)
W.P. Brinkman (TU Delft - Interactive Intelligence)
B Lal (External organisation)
Research Group
Interactive Intelligence
DOI related publication
https://doi.org/10.1007/s10796-008-9074-7
To reference this document use:
https://resolver.tudelft.nl/uuid:b6df3300-1049-4b6e-98d8-5db6f2022d39
More Info
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Publication Year
2010
Language
English
Research Group
Interactive Intelligence
Bibliographical Note
On line publicatie in 2008@en
Issue number
2
Volume number
12
Pages (from-to)
207-217
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