Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider

Journal article (2010)

Authors

YK Dwivedi External organisation
A Papazafeiropoulou External organisation
W.P. Brinkman Interactive Intelligence - EEMCS
B Lal External organisation
Research Group
Interactive Intelligence (EEMCS) (TU Delft)
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Published Date

2010

Language

English

Reuse Rights

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Faculty

Electrical Engineering, Mathematics and Computer Science

Department

Intelligent Systems

Research Group

Interactive Intelligence