Correctness is not Faithfulness in Retrieval Augmented Generation Attributions

Abstract

Large language models (LLMs) have transformed information retrieval through chat interfaces, but their hallucination tendencies pose significant risks. While Retrieval Augmented Generation (RAG) with citations has emerged as a solution by allowing users to verify responses through source attribution, current evaluation approaches focus primarily on citation correctness - whether cited documents support the corresponding statements. This is insufficient and we introduce citation faithfulness - whether the model's reliance on cited documents is genuine rather than post-rationalized to fit pre-existing knowledge. Our contributions are threefold: (i) we introduce coherent notions of attribution and introduce the concept of citation faithfulness; (ii) we propose desiderata for citations beyond correctness and accuracy needed for trustworthy systems; and (iii) we emphasize evaluating citation faithfulness by studying post-rationalization. Through experimentation, we reveal prevalent post-rationalization issues, finding that up to 57% of citations lack faithfulness. This undermines reliable attribution and may result in misplaced trust, highlighting a critical gap in current LLM-based IR systems. We demonstrate why both citation correctness and faithfulness must be considered when deploying LLMs in IR applications, contributing to a broader discussion of building more reliable and transparent information access systems.