Quality process with teeth: experience in Brussels with service quality certification
Conference Paper
(2006)
Author(s)
JC Liekendael (External organisation)
PG Furth (External organisation)
ThHJ Muller (TU Delft - Transport and Planning)
Transport and Planning
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https://resolver.tudelft.nl/uuid:bb08ced4-a056-4eb2-a838-ccfeebea2b97
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Publication Year
2006
Transport and Planning
Pages (from-to)
1-17
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