Asset management maturity in public infrastructure: the case of Rijkswaterstaat

Journal article (2013)

Authors

L. Volker Public Commissioning - Architecture and the Built Environment

A. Ligtvoet Energy and Industry

M. van den Boomen Integral Design & Management -

Peter Wessels

T.E. van der Lei Energy and Industry

P.M. Herder Energy and Industry

Research Group

Public Commissioning (Architecture and the Built Environment) (TU Delft)

DOI: https://doi.org/10.1504/IJSEAM.2013.060469

Public sector Road infrastructure Rijkswaterstaat Maturity model Quality assessment Organisational growth Strategic asset management; Asset management maturity

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Published Date

2013

Language

English

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Faculty

Architecture and the Built Environment

Department

Management in the Built Environment

Research Group

Public Commissioning

Abstract

In times of restructuring governmental policies and resources, the
need for strategic asset management is growing. Maturity models offer
organisations a structure to assist them in improving their asset management
performance. We present the results of a repeated maturity measurement based
on the infrastructure management maturity matrix (IM3) in Rijkswaterstaat, a
Dutch public infrastructure organisation. The IM3 distinguishes five maturity
levels from ad hoc to optimised, and seven asset management dimensions:
information management, internal coordination, external coordination, market
approach, risk management, processes and roles, and culture and leadership.
The results show significant progress on all dimensions, and continued learning
and widespread awareness of asset management in the organisation. In the
discussion, we reflect on the findings and possible future developments for the
organisation. We also discuss the potential impact of infrastructure maturity
models for the professionalisation of other asset intensive organisations

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