Towards designing for health outcomes
Implications for designers in eHealth design
Hosana Cristina Morales Ornelas (TU Delft - Industrial Design Engineering)
Maaike S. Kleinsmann (TU Delft - Industrial Design Engineering)
Gerd Kortuem (TU Delft - Industrial Design Engineering)
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Abstract
eHealth development faces the challenge of generating evidence about health effectiveness in real-world settings. Designers can potentially support this challenge but must understand health approaches to evidence generation about health outcomes. This case study investigates how health and care professionals conceptualise health outcomes and their evidence generation in eHealth. Our results identify three key conceptual dimensions: effect, meaning, and collection. We discuss how these inform future design competencies to support evidence generation about health outcomes in eHealth design.
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