Responsible AI Governance in the Public Sector: Explaining Contextual Dynamics through a Realist Synthesis Review
Ana Gagua (TU Delft - Organisation & Governance)
H.G. van der Voort (TU Delft - Organisation & Governance)
N. Goyal (TU Delft - Organisation & Governance)
A. Verbraeck (TU Delft - Policy Analysis)
More Info
expand_more
Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.
Abstract
Responsible AI (RAI) governance is increasingly understood not as a static checklist of principles, but as a dynamic process embedded in institutional, organisational, and sociotechnical contexts. While several ethical frameworks exist, translating high-level principles into situated organisational practices remains challenging. Empirical studies examining how public sector organisations operationalise RAI remain fragmented, limiting cumulative insights. To address this gap, we conduct a realist synthesis review of 21 empirical studies. Our analysis shows that similar interventions in different contexts activate distinct mechanisms and produce divergent outcomes with varying degrees of alignment to RAI principles. From these variations, we identify three cross-cutting dynamics explaining outcomes: organisational embeddedness, power- expertise tensions, and trust-transparency relationships. Together, we term it the situated dynamics of RAI governance. This approach moves beyond asking whether interventions “work” to explain why similar interventions succeed in some contexts and fail in others.
Files
File under embargo until 15-04-2026