Digital twins as a resource for design research

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Abstract

IoT products are embedded with sensors that transmit live data about their use and environment. A key challenge for designers is to gather useful insights from this data in order to accelerate product research, which can be time consuming and labour intensive. Through the Chatty Products dashboard we aim to explore
how virtual representations of IoT products and their sensor data, also known as digital twins, can support insight gathering. This demo will present a series of Bluetooth IoT speakers, which are connected to the Chatty Products dashboard, a data exploration and visualisation research tool containing supervisory digital twinsof the speakers. The project aims to visualise live data as it relates to the physical product in the wild, enabling contextual inquiry and supporting data exploration. The demo will promote a dialogue around how digital twins can be used to gather design insights based on live data.