Why Organizations Fail in Implementing Enterprise Architecture Initiatives?

Journal Article (2022)
Author(s)

Y Gong (TU Delft - Information and Communication Technology, Wuhan University)

Marijn Marijn (TU Delft - Information and Communication Technology)

Research Group
Information and Communication Technology
Copyright
© 2022 Y. Gong, M.F.W.H.A. Janssen
DOI related publication
https://doi.org/10.1007/s10796-022-10298-x
More Info
expand_more
Publication Year
2022
Language
English
Copyright
© 2022 Y. Gong, M.F.W.H.A. Janssen
Research Group
Information and Communication Technology
Bibliographical Note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.@en
Issue number
4
Volume number
25
Pages (from-to)
1401-1419
Reuse Rights

Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.

Abstract

Enterprise architecture (EA) initiatives consist of functions, processes, tools, instruments, and principles to guide the design of IT and its alignment with business. EA is often presented as a silver bullet to ensure that IT contributes to business. Yet, many EA initiatives do not work out or even fail, but in the literature this area is undertheorized. This study aims to understand the factors influencing the failure of EA initiatives. We identified 15 factors and invited 8 EA experts to evaluate the factors and their influence based on an approach combining grey systems theory, Decision-Making and Trial Evaluation Laboratory (DEMATEL), and Interpretative Structural Modeling (ISM). The findings indicate that the factors are correlated and interwoven in complex causal chains. This study reveals the root factor and suggests enhancing high-level managers’ EA knowledge and ensuring communication and leadership skills of enterprise architects as the starting point to avoid EA failure. Only later, organizing the EA function becomes important.

Files

Gong_Janssen2022_Article_WhyOr... (pdf)
(pdf | 1.02 Mb)
- Embargo expired in 09-12-2022
License info not available