Improving the onboarding process of Innoboost, A design approach
Mapping and communicating the working methodes & tools
R.O. Bastiaanssen (TU Delft - Industrial Design Engineering)
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Abstract
How does a micro SME communicate their way of working and experience to new team members?
Every person at the company has about 20 years of experience in various companies. This does not only reflect in each person’s way of working, but also in the language and tools they use. These small differences accumulate into a range of different ways of working.
But for the company to successfully grow, a common way of working needs to be established and communicated effectively to incoming members.
This project attempted to capture and structure the knowledge within the company.
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