From Elusive to Opaque Boundaries of the F&A Function
An Assessment of Digitalization Impact
Shahrokh Nikou (TU Delft - Responsible Marketing and Consumer Behavior)
Albert Plugge (Nyenrode Business Universiteit)
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Abstract
Previous research on digital transformation of Finance & Accounting is largely conceptual, lacking insights into financial specialists’ roles in adopting and implementing digital technologies. By employing Resource Orchestration Theory, this study examines digitalization’s impact on F&A functions through four case studies. Findings reveal diverse adoption strategies, evolving F&A processes, and data-driven decision-making. The results show that due to the adoption of digital technologies, the elusive boundaries of F&A functions have become opaque. This paper contributes to F&A functions literature and provides new knowledge on how to seize the opportunity arising from the more elusive boundaries of F&A within diverse organizations.