Assessing the inclusivity of digital interfaces - A proposed method

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Assessing the inclusivity of digital interfaces - A proposed method

Conference Paper (2015)

Author(s)

Michael Bradley (University of Cambridge)

Patrick Langdon (University of Cambridge)

P. John Clarkson (University of Cambridge, TU Delft - Human Factors)

Usability Inclusive design Errors Exclusion audit Older user Prior experience

DOI related publication

https://doi.org/10.1007/978-3-319-20678-3_3 Final published version

To reference this document use

https://resolver.tudelft.nl/uuid:f6db2d20-8567-42b5-9a61-a8af52b8a393

More Info

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Publication Year

2015

Language

English

Pages (from-to)

25-33

Publisher

Springer

ISBN (print)

9783319206776

Event

9th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2015 Held as Part of 17th International Conference on Human-Computer Interaction, HCI International 2015 (2015-08-02 - 2015-08-07), Los Angeles, United States

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128

Abstract

In the assessment of the inclusivity of products with interfaces for digital devices, there are difficulty and validity issues relating the cognitive demand of using and learning an unfamiliar interface to the capabilities outlined in the population source data. This is due to the disparity between the types of cognitive tasks used to create the source data, and those needed to operate a digital interface. Previous work to understand the factors affecting successful interactions with novel digital technology interfaces has shown that the user’s technology generation, technology prior experience and their motivation are significant. This paper suggests a method which would permit digital interfaces to be assessed for inclusivity by similarity to known interaction patterns. For a digital device interface task that contained a non-transparent or novel interaction pattern, then the resulting cognitive workload could also be assessed.