Pre-occupancy evaluation: Comparison of two questionnaire approaches to inform renovation design in existing buildings
M.V. Davalos Quevedo (TU Delft - Heritage & Architecture)
Alessandra Luna-Navarro (TU Delft - Building Design & Technology)
U. Pottgiesser (TU Delft - Heritage & Architecture)
P. de la Barra Luegmayer (TU Delft - Building Design & Technology)
Pablo Martinez Alcaraz (TU Delft - Building Design & Technology)
More Info
expand_more
Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.
Abstract
This paper explores the challenge of gathering occupant feedback in real office environments, focusing on the difference between continuous versus one-time questionnaire methods. Continuous feedback methods are valuable for understanding occupant needs, but they can lead to disengagement and fatigue over time, while one-time questionnaires usually focus on one moment in time and they cannot capture changes or trends over time.
A Pre-Occupancy Evaluation (PrOE) was conducted in a German office before a design intervention. This study compares the data obtained from the German office in a one-time and a continuous questionnaire to evaluate their respective benefits and limitation in informing required design solutions for a pilot area. Both a one-time online questionnaire and a continuous feedback system (implemented using QR codes) were used to collect data on occupant (dis)satisfaction with the office design.
The results of this research show different perception on occupant’s satisfaction between the two surveys. Both surveys show congruency in the dissatisfaction with open offices without partitions than in shared enclosed offices. The one-time survey highlights a lowest satisfaction with the availability of personal control, while the continuous survey presents lowest satisfaction with the acoustic privacy.