Business Models

Product Service Systems

Book Chapter (2025)
Author(s)

Jeremy Faludi (TU Delft - Design for Sustainability)

C.A. Bakker (TU Delft - Design for Sustainability)

R. Balkenende (TU Delft - Design for Sustainability)

Research Group
Design for Sustainability
DOI related publication
https://doi.org/10.4324/9781003504672-23
More Info
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Publication Year
2025
Language
English
Research Group
Design for Sustainability
Bibliographical Note
Green Open Access added to TU Delft Institutional Repository as part of the Taverne amendment. More information about this copyright law amendment can be found at https://www.openaccess.nl. Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.@en
Pages (from-to)
333-347
ISBN (print)
9781032824758
ISBN (electronic)
9781003504672
Reuse Rights

Other than for strictly personal use, it is not permitted to download, forward or distribute the text or part of it, without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license such as Creative Commons.

Abstract

Product service systems (PSSs) are revenue models where customers pay the company for the service the product provides, not (only) for the physical product itself.
Designing the revenue model along with the product can align economic incentives with environmental impacts, so the company has an incentive to design products for longer lives.
Both the company and the customer can benefit financially from longer‑lived products billed as services.
Not all product service systems are sustainable environmentally or socially, but if properly designed, they can greatly enable the circular economy.

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