Improving the Plugify Admin Panel

Bachelor thesis (2017)

Authors

B.A.P. de Jonge Electrical Engineering, Mathematics and Computer Science
M. van de Ruit Electrical Engineering, Mathematics and Computer Science
M.J.J. Oudshoorn Electrical Engineering, Mathematics and Computer Science

Contributors

G. Gousios (supervisor 1)
J.I. Hejderup (supervisor 2)
O.W. Visser (supervisor 2)
Faculty
Electrical Engineering, Mathematics and Computer Science
Copyright: © 2017 Bart de Jonge, Mark van de Ruit, Menno Oudshoorn
Administration Plugify Panel
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Published Date

2017

Language

English

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Faculty

Electrical Engineering, Mathematics and Computer Science

Abstract

In this report, we present our work on improving the administration software and automating parts of the customer service work for Plugify (https://www.plugify.nl), a young Dutch startup that provides an online music act booking platform. We first analyze Plugify's needs, and then discuss how we design, develop, and iterate the systems they require. We leverage and customize pre-existing administration software named ForestAdmin to provide us with a stable administration panel to create and modify data. Furthermore, we rework Plugify's existing internal notification system to be smarter. Then, we create a small number of custom web pages for Plugify's customer service to more easily process relevant data. Finally, we provide Plugify with a system for metrics in an intelligent way. We also discuss how we perform unit, integration and usability testing, to ensure, among others, the stability, reliability, usability, performance and completeness of the systems we have built.