Print Email Facebook Twitter Dynamics of an orthopaedic team Title Dynamics of an orthopaedic team: Insights to improve teamwork through a design thinking approach Author Caprari, E. (Student TU Delft) Porsius, J.T. (TU Delft Applied Ergonomics and Design) D'Olivo, P. (TU Delft Human Information Communication Design) Bloem, R.M. (Reinier de Graaf Gasthuis) Vehmeijer, S.B.W. (Reinier de Graaf Gasthuis) Stolk, N. (Zimmer Biomet Europe BV) Melles, M. (TU Delft Applied Ergonomics and Design) Date 2018 Abstract Supporting teamwork in healthcare is a way to foster both the quality and safety of care, and better working conditions for all the team members. Although increasing attention is paid to this topic on a general level, there is less knowledge about its unfolding in orthopaedic units and its translation to interventions. OBJECTIVE: To identify concrete opportunities for teamwork intervention through a design thinking approach by analysing the teamwork dynamics of an orthopaedic team. METHODS: An adaptation of the learning history method, comprising shadowing, observations and interviews involving 26 orthopaedic team members at a top clinical teaching hospital in the Netherlands, was applied. A thematic analysis was conducted to derive themes that describe team dynamics and to subsequently extrapolate opportunities for intervention. RESULTS:We identified five themes and translated them into four design opportunities for intervention, namely: a) Improve daily rounds by reducing cognitive overload and promoting confidence; b) Improve collaboration by building empathy; c) Connect the patient with the professional team; and d) Support changes by fostering learning. Suggestions for concrete actions are presented for each opportunity. CONCLUSIONS: Opportunities to improve teamwork among healthcare professionals, specifically those in orthopaedics, revolve around the creation of common knowledge, the fostering of mutual understanding, and the design of tools and activities that support these processes. Subject design thinkinghealthcare designhospital wardslearning historyTeam interactions To reference this document use: http://resolver.tudelft.nl/uuid:5d8b75a7-ad84-438f-b450-7b0a0e44ed18 DOI https://doi.org/10.3233/WOR-182777 ISSN 1051-9815 Source Work: a journal of prevention, assessment & rehabilitation, 61 (1), 21-39 Part of collection Institutional Repository Document type journal article Rights © 2018 E. Caprari, J.T. Porsius, P. D'Olivo, R.M. Bloem, S.B.W. Vehmeijer, N. Stolk, M. Melles Files PDF wor182777.pdf 1 MB Close viewer /islandora/object/uuid:5d8b75a7-ad84-438f-b450-7b0a0e44ed18/datastream/OBJ/view