Print Email Facebook Twitter Perceived and actual travel times in a multi-modal urban public transport network Title Perceived and actual travel times in a multi-modal urban public transport network: comparing survey and AVL data Author Brands, T. (TU Delft Transport and Planning; Goudappel Mobility Consultants) Dixit, M. (TU Delft Transport and Planning) Zúñiga, Edgard (Student TU Delft) van Oort, N. (TU Delft Transport and Planning) Date 2022 Abstract Perceived travel times of travelers are usually longer than actually realized travel times, implying that passengers’ experience of travel time savings is different from objectively calculated savings. This study provides additional empirical evidence on this topic, by comparing the passengers’ perceived travel times reported in an (online) survey with their corresponding actual in-vehicle travel times from Automatic Vehicle Location (AVL) data. The case study involves the metro, tram and bus network of Amsterdam, the Netherlands. On average, travelers perceive their travel time to be 1.9 min (11%) longer than their actual realized travel time. The perceived values match the scheduled values slightly better than the actually realized values. Furthermore, we found a larger travel time over-perception for metro compared to tram and bus. This is a counter-intuitive result, since the metro has been found to have a less negative travel time perception than busses in the public transport choice modelling literature. When the travel purpose is considered, the leisure time purposes recreation and shopping have a significantly smaller travel time over-perception than work-related journeys. Opening a new metro line did not have a significant influence on the travel time perception of travelers in Amsterdam. Subject Travel survey dataTravel time perceptionUrban public transportVehicle location data To reference this document use: http://resolver.tudelft.nl/uuid:77ab2c7c-985b-4ce7-a05a-32c0ae44c5df DOI https://doi.org/10.1007/s12469-022-00298-0 ISSN 1866-749X Source Public Transport, 14 (1), 85-103 Part of collection Institutional Repository Document type journal article Rights © 2022 T. Brands, M. Dixit, Edgard Zúñiga, N. van Oort Files PDF Brands2022_Article_Percei ... TimesI.pdf 1012.35 KB Close viewer /islandora/object/uuid:77ab2c7c-985b-4ce7-a05a-32c0ae44c5df/datastream/OBJ/view