Passenger Experience in the Cargo Hold

Passenger Experience in the Cargo Hold

Blauwhoff, R.

Santema, S.C. (mentor)
Debacker, J. (mentor)
Sivignon, S. (mentor)

Industrial Design Engineering

Product Innovation Management

Master of Science Strategic Product Design

2015-02-18

In today’s market environment benefits are rising when traveling lightweight by plane. More and more people are traveling with cabin luggage only. (1) It is quicker because there is no need to check-in or drop your luggage. (2) It is safer because you have your luggage with you all the time and (3) it is cheaper because you avoid check-in charges. This trend has resulted that an average of only 37% of the cargo area is used. Since the square meters in sky are one of the most expensive ones of the world, an opportunity is seen in a redefinition of the cargo hold. Within this redefinition several passenger seating configurations are created in which both the passenger experience-, and (technical) feasibility are taken into consideration. To achieve this several critical safety measures are taken. In addition, solutions which positively influence the passenger experience due to the lack of installed windows and limited cabin dimensions are found and adopted to the proposed concepts. I.a. the installation of a window replacing technique and the (partial) removal of the technical floor of the cargo hold enable airlines to increase the density of their cabins without given sacrifices when it comes to passenger comfort. A “lower deck commercial cabin” can be installed within wide body platforms, either as a linefit- or retrofit solution.

Passenger Experience
Aviation
Strategy
Zodiac Aerospace

http://resolver.tudelft.nl/uuid:8df464ba-b523-4984-ab21-abe993fc22ab

Campus only

Student theses

master thesis

(c) 2015 Blauwhoff, R.