Title
Towards a framework for cloud computing use by governments: Leaders, followers and laggers
Author
Pinheiro Junior, Luiz (EAESP/FGV)
Alexandra Cunha, Maria (EAESP/FGV)
Janssen, M.F.W.H.A. (TU Delft Information and Communication Technology) 
Matheus, R. (TU Delft Information and Communication Technology)
Contributor
Eom, Seok-Jin (editor)
Lee, Jooho (editor)
Date
2020
Abstract
There are large varieties of governmental organizations using clouds in different ways. The purpose of this article is to explore and classify the types of public organizations using cloud computing. This will help to improve our understanding of cloud adoption and use by governments. For this, a systematic review of literature on cloud government (CloudGov) was performed by searching for articles in several databases. The review resulted into the main elements of the framework for classifying cloud use. In addition, using diffusion of innovation and institutional theory a categorization of public organizations was made. When applying the CloudGov framework empirically in government organizations, we identified three types of organizations: Leaders, Followers and Laggers. The types differ in various ways including their technology expertise, attitude towards innovation and level of political support. In further research, we recommend investigating which drivers influence the type of CloudGov users and generalize the framework to other contexts.
Subject
Adoption
Cloud Computing
CloudGov
Framework
Government
Use
To reference this document use:
http://resolver.tudelft.nl/uuid:a0f62102-209d-4d9e-b167-18c7dea45e23
DOI
https://doi.org/10.1145/3396956.3396989
Publisher
Association for Computing Machinery (ACM)
Embargo date
2020-12-02
ISBN
9781450387910
Source
Proceedings of the 21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society, DGO 2020
Event
21st Annual International Conference on Digital Government Research: Intelligent Government in the Intelligent Information Society, DGO 2020, 2020-06-15 → 2020-06-19, Seoul, Korea, Republic of
Series
ACM International Conference Proceeding Series
Bibliographical note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
Part of collection
Institutional Repository
Document type
conference paper
Rights
© 2020 Luiz Pinheiro Junior, Maria Alexandra Cunha, M.F.W.H.A. Janssen, R. Matheus