Print Email Facebook Twitter COVID-19 and the Internet: Lessons Learned Title COVID-19 and the Internet: Lessons Learned Author Stocker, Volker (Technical University of Berlin) Lehr, William (Massachusetts Institute of Technology) Smaragdakis, G. (TU Delft Cyber Security) Contributor Whalley, Jason (editor) Stocker, Volker (editor) Lehr, William (editor) Date 2023 Abstract The COVID-19 pandemic has disrupted the ‘real’ world and substantially impacted the virtual world and thus the Internet ecosystem. It has caused a significant exogenous shock that offers a wealth of natural experiments and produced new data about broadband, clouds, and the Internet in times of crisis. In this chapter, we characterise and evaluate the evolving impact of the global COVID-19 crisis on traffic patterns and loads and the impact of those on Internet performance from multiple perspectives. While we place a particular focus on deriving insights into how we can better respond to crises and better plan for the post-COVID-19 ‘new normal’, we analyse the impact on and the responses by different actors of the Internet ecosystem across different jurisdictions. With a focus on the USA and Europe, we examine the responses of both public and private actors, with the latter including content and cloud providers, content delivery networks, and Internet service providers (ISPs). This chapter makes two contributions: first, we derive lessons learned for a future post-COVID-19 world to inform non-networking spheres and policy-making; second, the insights gained assist the networking community in better planning for the future. To reference this document use: http://resolver.tudelft.nl/uuid:a76a76cb-3288-4592-b42a-68b44a78e7f6 DOI https://doi.org/10.1108/978-1-80262-049-820231002 Publisher Emerald Publishing Embargo date 2023-11-27 ISBN 978-1-80262-050-4, 978-1-80262-049-8 Source Beyond the Pandemic?: Exploring the Impact of COVID-19 on Telecommunications and the Internet Bibliographical note Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type book chapter Rights © 2023 Volker Stocker, William Lehr, G. Smaragdakis Files PDF 10_1108_978_1_80262_049_8 ... 231002.pdf 1.66 MB Close viewer /islandora/object/uuid:a76a76cb-3288-4592-b42a-68b44a78e7f6/datastream/OBJ/view