How to offer EV-charging services: Developing a business model for DELTA Comfort on the supply of charging services for electric vehicles

How to offer EV-charging services: Developing a business model for DELTA Comfort on the supply of charging services for electric vehicles

De Boks, J.M.

Kunneke, R.W. (mentor)
De Vries, L.J. (mentor)

Technology, Policy and Management

Infrastructure Systems & Services

SEPAM

2011-05-10

Electric Vehicles (EVs) are incompatible with the current fueling infrastructure. This makes that along with the adoption of EVs a new demand emerges, a demand for EV-charging services. This thesis discusses how the Multi-Utility company DELTA N.V. should react to this new demand. First, the different market roles that DELTA can perform are identified and described. Subsequently, these market roles are evaluated on a set of criteria that determine which of these market roles is most attractive for DELTA. Thereafter, Osterwalder’s ‘business model generation framework’ is used to describe how DELTA can create, deliver and capture value by performing the most attractive market role. This thesis concluded that DELTA should perform the role of Retail Company to end-users in the private domain. To relieve their customers DELTA should offer a comprehensive EV-charging service which includes all elements of charging EVs.

Electric vehicles
Market model
Business model
EV-infrastructure
EV-charging

http://resolver.tudelft.nl/uuid:b910e7ed-70b7-44df-9422-a21e2de307fe

2011-05-10

Campus only

Student theses

master thesis

(c) 2011 De Boks, J.M.