Title
Can blockchain prevent the deterioration of building handover information quality for higher education institutions?
Author
Chang, Janet (University of Cambridge)
Jaskula, Klaudia (University College London (UCL))
Papadonikolaki, E. (TU Delft Integral Design & Management) 
Rovas, Dimitrios (University College London (UCL))
Parlikad, Ajith Kumar (University of Cambridge)
Date
2024
Abstract
Purpose
This research investigates the distinct characteristics of blockchain technology to safeguard against the deterioration of handover information quality in the post-construction phase. The significance of effective management of handover information is highlighted by global building failures, such as the Grenfell Tower fire in London, UK. Despite existing technological interventions, there remains a paucity of understanding regarding the factors contributing to the decline in the quality of handover information during the post-construction phase.
Design/methodology/approach
This study employed a multi-case studies approach across five higher education institutions. It involved conducting semi-structured interviews with 52 asset management professionals, uncovering the underlying reasons for the decline in handover information quality. Building on these insights, the study performed a mapping exercise to align these identified factors with blockchain technology features and information quality dimensions, aiming to evaluate blockchain’s potential in managing quality handover information.
Findings
The study findings suggest that blockchain technology offers advantages but has limitations in addressing all the identified quality issues of managing handover information. Due to the lack of an automated process and file-based information exchange, updating handover information still requires an error-prone manual process, leading to potential information loss. Additionally, no solutions are available for encoding drawings for updates and validation.
Originality/value
This study proposes a framework integrating blockchain to enhance the information management process and improve handover information quality.
Subject
Handover information
Information quality
Asset information management
Blockchain technology
Higher education institutions
To reference this document use:
http://resolver.tudelft.nl/uuid:c050d8f5-65eb-499b-8d6c-e211acbe047f
DOI
https://doi.org/10.1108/BEPAM-08-2023-0152
Embargo date
2024-09-04
ISSN
2044-124X
Source
Built Environment Project and Asset Management
Bibliographical note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
Part of collection
Institutional Repository
Document type
journal article
Rights
© 2024 Janet Chang, Klaudia Jaskula, E. Papadonikolaki, Dimitrios Rovas, Ajith Kumar Parlikad