Risk Personalization

Abstract

Individuals are regularly made responsible for risks they wish to take: one can consent to processing of personal data, and decide what to buy based on risk information on product labels. However, both large-scale processing of personal data and aggregated product choices may carry collective risks for society. In such situations, governance arrangements implying individual responsibility are at odds with uncertain collective risks from new technologies. We, therefore, investigate the governance challenges of what we call risk personalization: a form of governance for dealing with uncertain collective risks that allocates responsibility for governing those risks to individuals. We situate risk personalization at the intersection of two trends: governance of uncertain risk, and emphasis on individual responsibility. We then analyze three cases selected based on diversity: social media, nanomaterials, and Uber. Cross-case comparison highlights issues of risk personalization pertaining to (i) the nature of the risk, (ii) governance arrangements in place, and (iii) mechanisms for allocating responsibility to individuals. We identify governance challenges in terms of (i) meaningful choice, (ii) effectiveness in mitigating risk, and (iii) collective decision making capacity. We conclude that the risk personalization lens stimulates reflection on the effectiveness and legitimacy of risk governance in light of individual agency.