Print Email Facebook Twitter Addressing stakeholder conflicts in rural South Africa using a water supply model Title Addressing stakeholder conflicts in rural South Africa using a water supply model Author D' Hont, F.M. Clifford-Holmes, J.K. Slinger, J.H. Faculty Technology, Policy and Management Department Multi Actor Systems Date 2013-08-01 Abstract A system dynamics modelling approach is adopted to deepen understanding of the effects of operational management on the performance of the Greater Kirkwood water supply system in South Africa. Currently, the interrupted operation of the system has led to perceptions of systemic social injustice on the part of citizens and contention between the municipality responsible for supplying water to the citizens and the Water User Association responsible for delivering untreated water to the municipality. The model is used as a means of exploring the technical constraints of the water supply system, and of supporting discussions between stakeholders about contentious issues, and the ways they can address these issues. Research on the utility of the model as a means of supporting strategic conversations between stakeholders (cf. Howick & Eden, 2010) is ongoing. Subject water managementsocio-technical systemconflict resolutionstrategic conversationssoft systems methodology To reference this document use: http://resolver.tudelft.nl/uuid:ef90a5f0-753a-4f15-8038-de558a706992 Coordinates -33.399369, 25.437658 ISBN 978-1-935056-12-06 Source Proceedings of the 31st International Conference of the System Dynamics Society, Cambridge, USA, 21-25 July 2013 Part of collection Institutional Repository Document type conference paper Rights (c) 2013 The Author(s) Files PDF DHont_Clifford-Holmes_Sli ... -_2013.pdf 1.4 MB Close viewer /islandora/object/uuid:ef90a5f0-753a-4f15-8038-de558a706992/datastream/OBJ/view