Print Email Facebook Twitter WhatsApp Peer Coaching Lessons for eHealth Title WhatsApp Peer Coaching Lessons for eHealth Author Simons, L.P.A. (TU Delft Interactive Intelligence) van den Heuvel, Wouter A C (Health Coach Program) Jonker, C.M. (TU Delft Interactive Intelligence) Contributor Wickramasinghe, Nilmini (editor) Date 2019 Abstract WhatsApp was evaluated as a peer coach group support tool in a healthy lifestyle intervention with 15 young professionals. These individuals were time-constrained professionals, so two design challenges were to create enough attractiveness and quality in the peer group interactions. There were three main health domains: food, physical activity, and mental energy. As a result of the 12 week pilot, there were 127 WhatsApp peer coaching inputs. The variety of inputs was better than in a previous pilot; peer coaching quality improved; plus there was more continuity following the initial two weeks. Community building remained a challenge, especially in the longer run. Two design solutions seemed to work: pre-designed coach-inputs across health domains, plus the instructions for a health advocate from the group, per health domain. Based on the results, the authors hypothesize that user needs in the first five weeks … To reference this document use: http://resolver.tudelft.nl/uuid:1d90eb5a-a1f7-47c4-a5c4-cda5099a47e7 DOI https://doi.org/10.4018/978-1-7998-1371-2.ch002 Publisher IGI Global Embargo date 2020-02-01 Source Handbook of Research on Optimizing Healthcare Management Techniques Bibliographical note Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type book chapter Rights © 2019 L.P.A. Simons, Wouter A C van den Heuvel, C.M. Jonker Files PDF eHealth_WhatsApp_Peer_Coa ... re_pdf.pdf 1020.54 KB Close viewer /islandora/object/uuid:1d90eb5a-a1f7-47c4-a5c4-cda5099a47e7/datastream/OBJ/view