Print Email Facebook Twitter Reason against the machine? Future directions for mass online deliberation Title Reason against the machine? Future directions for mass online deliberation Author Shortall, R.M. (Student TU Delft) Itten, Anatol (Student TU Delft) Murukannaiah, P.K. (TU Delft Interactive Intelligence) Jonker, C.M. (TU Delft Interactive Intelligence) van der Meer, Michiel (Universiteit Leiden) Date 2022 Abstract Designers of online deliberative platforms aim to counter the degrading quality of online debates. Support technologies such as machine learning and natural language processing open avenues for widening the circle of people involved in deliberation, moving from small groups to “crowd” scale. Numerous design features of large-scale online discussion systems allow larger numbers of people to discuss shared problems, enhance critical thinking, and formulate solutions. We review the transdisciplinary literature on the design of digital mass deliberation platforms and examine the commonly featured design aspects (e.g., argumentation support, automated facilitation, and gamification) that attempt to facilitate scaling up. We find that the literature is largely focused on developing technical fixes for scaling up deliberation, but may neglect the more nuanced requirements of high quality deliberation. Furthermore, current design research is carried out with a small, atypical segment of the world's population, and little research deals with how to facilitate and accommodate different genders or cultures in deliberation, counter pre-existing social inequalities, build motivation and self-efficacy in certain groups, or deal with differences in cognitive abilities and cultural or linguistic differences. We make design and process recommendations to correct this course and suggest avenues for future research. Subject digital deliberationdesignautomated facilitationargumentation toolsgamification To reference this document use: http://resolver.tudelft.nl/uuid:219adbf2-d7b4-4420-a985-0a5754c7d3f1 DOI https://doi.org/10.3389/fpos.2022.946589 ISSN 2673-3145 Source Frontiers in Political Science, 4 Part of collection Institutional Repository Document type journal article Rights © 2022 R.M. Shortall, Anatol Itten, P.K. Murukannaiah, C.M. Jonker, Michiel van der Meer Files PDF fpos_04_946589.pdf 1.2 MB Close viewer /islandora/object/uuid:219adbf2-d7b4-4420-a985-0a5754c7d3f1/datastream/OBJ/view