Considerate home notification systems: A field study of acceptability of notifications in the home

Considerate home notification systems: A field study of acceptability of notifications in the home

Vastenburg, M.H.
Keyson, D.V.
De Ridder, H.

Industrial Design Engineering

Industrial Design

2007-06-20

A field study in ten homes was conducted to understand what influences users’ acceptability of notifications in the home environment. The key finding is that perceived message urgency is the primary indicator of acceptability of notifications in the home—if people think a message is urgent, they want the message to be shown immediately, regardless of what they are doing at the time of notification. The study also shows that the acceptability of low-urgent and medium-urgent messages could be improved by taking into account mental activity load at the time of notification. No effect of physical activity was found on acceptability. The results suggest that to improve the scheduling of notifications in the home, notification systems need a mechanism assessing both the message urgency and the mental activity load, whereas physical activity can be ignored. From a methodological point of view, it is difficult to measure acceptability of notifications in a realistic setting, given the need to balance experimental control with realistic context. The present paper suggests a way to introduce controlled notifications and subjective measurements of acceptability in homes.

interruptions
notification messages
considerate home environments
ubiquitous computing
user engagement

http://resolver.tudelft.nl/uuid:3e2d3c62-62a5-4e88-b4bb-4e339ba9cd46

Springer

1617-4909

Personal and Ubiquitous Computing, 12, 2008

Institutional Repository

journal article

(c) 2008 Vastenburg, M.H. ; Keyson, D.V. ; De Ridder, H.