Factors influencing road safety compliance among food delivery riders

An extension of the job demands-resources (JD-R) model

Journal article (2022)

Authors

Duy Quy Nguyen-Phuoc The University of Da Nang
Nguyen An Ngoc Nguyen National Cheng Kung University
M. Nguyen Hoang Minh University of Transport and Communications Hanoi
Ly Ngoc Thi Nguyen The University of Da Nang
O. Oviedo-Trespalacios Safety and Security Science - TPM , Queensland University of Technology
Research Group
Safety and Security Science (TPM) (TU Delft)
Copyright: © 2022 Duy Quy Nguyen-Phuoc, Nguyen An Ngoc Nguyen, M. Nguyen Hoang Minh, Ly Ngoc Thi Nguyen, O. Oviedo-Trespalacios
DOI: https://doi.org/10.1016/j.tra.2022.11.002
Ergonomics Human factors Gig economy Vulnerable road users Responsible risk management Job design Job strain
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Published Date

2022

Language

English

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Faculty

Technology, Policy and Management

Department

Values Technology and Innovation

Research Group

Safety and Security Science

Abstract

On-demand food delivery involves transport services based on gig-economy models. Food delivery services rely on motorcycles in many jurisdictions, resulting in safety risks. Motorcycles are generally-two-wheeled and therefore inherently unstable. They also lack rider restraint or roll cage to minimise the consequences of a collision. Given the risks of motorcycle food delivery, there is a need to understand how job design may influence safety behaviour on the roads and regulate this economic activity to minimise potential harmful health consequences on the riders. This study investigated the impact of job demands and resources on food delivery riders' compliance with road safety regulations. The job demands-resources (JD–R) model was used as the theoretical framework for this research. Data were collected using a cross-sectional design involving 550 motorcycle delivery riders in two megacities in Vietnam. A structural equation analysis indicated that job demands (e.g., time pressure, work/life imbalance, working environment) and job resources (e.g., social support, feedback) influence, directly and indirectly, job strain, risk-taking attitude, and road safety compliance. Control variables such as age, gender, and income also influenced road safety compliance. This study has critical implications for the food delivery industry that can help achieve sustainable development goals in the global south.