Print Email Facebook Twitter ‘Filling the mattress’ Title ‘Filling the mattress’: Trust development in the governance of infrastructure megaprojects Author Ruijter, Hans (Rijkswaterstaat) van Marrewijk, A.H. (TU Delft Design & Construction Management; BI Norwegian Business School; Vrije Universiteit Amsterdam) Veenswijk, Marcel (Vrije Universiteit Amsterdam) Merkus, Sander (Twijnstra Gudde) Date 2021 Abstract The development of trust is a major challenge for the governance of public private infrastructure megaprojects. Contractual pre-arrangements should provide a blueprint for collaborative behavior and trust development but the characters of megaprojects challenge such arrangements. This longitudinal study explores practices of trust development in the collaboration of commissioner and contractor consortia in the Dutch road infrastructure megaproject ‘Schiphol, Amsterdam and Almere’ (SAA). The findings show that six different types of workshops have been used to intervene in the collaboration of project partners in order to develop trust. The study contributes to the debate on governance in megaprojects showing how governance arrangement are enacted in the daily practice in megaprojects. To buffer the potential loss of trust through conflicts, project partners negotiated for a balanced reciprocal relationship, which is the simultaneous exchange of equivalent resources without delay. Subject CollaborationGovernanceInfrastructureMegaprojectsReciprocityTrust To reference this document use: http://resolver.tudelft.nl/uuid:b6038cf8-b40c-4486-97f1-c95d8f5df202 DOI https://doi.org/10.1016/j.ijproman.2020.09.003 Embargo date 2021-03-30 ISSN 0263-7863 Source International Journal of Project Management, 39 (4), 351-364 Bibliographical note Green Open Access added to TU Delft Institutional Repository 'You share, we take care!' - Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. Part of collection Institutional Repository Document type journal article Rights © 2021 Hans Ruijter, A.H. van Marrewijk, Marcel Veenswijk, Sander Merkus Files PDF 1_s2.0_S0263786320300806_main.pdf 1.36 MB Close viewer /islandora/object/uuid:b6038cf8-b40c-4486-97f1-c95d8f5df202/datastream/OBJ/view