- document
-
Loukis, Euripidis (author), Janssen, M.F.W.H.A. (author), Mintchev, Ianislav (author)Software as a Service (SaaS) is increasingly used by firms for sourcing business application software. SaaS can enable a cost reduction and quality improvement of existing operations and provide rapid and low-cost innovation. However, decision makers are unclear about how they can benefit from SaaS. This study contributes to filling this...journal article 2019