Balancing fraud analytics with legal requirements: Governance practices and trade-offs in public administrations

Fraud analytics refers to the use of advanced analytics (data mining, big data analysis, or artificial intelligence) to detect fraud. While fraud analytics offers the promise of more efficiency in fighting fraud, it also raises legal challenges related to data protection and administrative law. These legal requirements are well documented but...

Conceptualizing the Policy Tools of Spatial Planning

While many policy tools can be used to develop spatial plans and implement their goals, there have been very few academic attempts to classify and illustrate the whole range of tools available. This article reviews the different ways in which planning tools have been conceptualized to date and highlights a wide variation in their...

The embedding of the construction client role in dutch municipalities and its effects on professionalism and organisational learning

Municipalities account for a considerable share in the total production of construction work in the Netherlands. Through their commissioning role, public entities can act as a ‘launching customer’ for innovation. New procurement schemes have been and are being installed to improve quality and productivity, reduce risks and enhance sustainability...

IT-induced public sector transformation

IT-induced public sector transformation investigates the organizational changes that are undertaken to transform public administrations using information technology (IT). While IT made governments more efficient, it is unclear whether it will also make them more effective in creating public value for citizens and businesses. This study...

Building regulatory enforcement regimes: Comparative analysis of private sector involvement in the enforcement of public building regulations

It is often assumed that traditional regulatory regimes centered on governmental action will benefit from greater private sector involvement. And, under the catchy phrase "from government to governance" globally a wide variety of hybrid forms of governance has emerged. However, little empirical insight exists in the actual effects of such...

Getijden van beleid: Omslagpunten in de volkshuisvesting

What can the political-administrative management of a government ministry do in order to bring about a substantial policy change? Public policy is shaped in networks that are characterized by pluriformity of actors, interests, perceptions, and resources, and by mutual instead of unilateral dependence among the actors. Uncertainty is high and...

Mind the Gap: Bridging theories and practice for the organisation of metropolitan public transport

Public transport has to be succesfull to maintain mobility in todays dense urban areas. Many scientific disciplines make contributions on how to achieve that success, with diverse and sometime contradictory recommendations. The thesis shows how policy makers can use the existing recommendations to improve the overall performance of public...