Energy distribution system operator in interaction with social actors: Three cases

A publicly owned Dutch energy distribution system operator (DSO) interacts during local infrastructure projects with its direct stakeholders to maximize utility in the public interest. These projects are about replacing, relocating, removing or reconstructing parts of the gas and electricity networks. At the same time, this DSO is heavily...

Pursuing interactive decision-making to improve trade-offs in infrastructure projects

This paper reports on how a Dutch energy network distribution company interacts with stakeholders in the decision making and execution of infrastructure projects. A multitude of external stakeholders can be involved having many different roles (Moore & Khagram 2004). In the Netherlands, these stakeholders can be subdivided in those related to...