Sparking the Repair “Can-Do” Attitude: Enhancing Users’ Willingness to Repair through Design Support in Fault Diagnostics

Current production and consumption patterns of consumer electronics have a negative impact on our environment. Designers can contribute to changing these patterns with more sustainable product design. Prolonging product lifetimes can have a positive impact, for which repair is a promising solution. However, the fact that a product can be...

A poorly educated guess: consumers’ lifetime estimations, attitudes towards repairability, and a product lifetime label

Consumers’ expectations about product lifetimes have an influence on the actual lifetimes. Promoting repairability and a product lifetime label can potentially encourage consumers to extend product lifetimes. In this paper, we present in-depth insights in how consumers make estimations about product lifetimes, and their attitudes towards...