Public value creation through voluntary business to government information sharing enabled by digital infrastructure innovations: a framework for analysis

Public value creation is traditionally considered as the citizens' collective expectations with respect to government and public services. Recent e-government literature indicates that what exactly constitutes public value in digital government is still debated. Whereas previous research acknowledges aspects such as co-production and the...

Circular economy visibility evaluation framework

Sustainability is high on the agendas of public and private organizations. Governments are setting targets for reducing the use of virgin raw materials in products and to eliminate waste. To accelerate the transition towards a Circular Economy (CE) policymakers are launching instruments. However, policy instruments, such as financial incentives...

Enabling Supply Chain Visibility and Compliance Through Voluntary Information Sharing with Customs: A Case Study of the Global Quality Traceability System in China Customs

The promotion of digital customs and data analytics have led customs administrations to seek to improve their analytics capabilities and exploit data from the trade community. Despite the increased data analysis capabilities of Customs, the data available to them are still limited to the current mandated declaration. If businesses are willing to...

The changing role of Customs: Customs aligning with supply chain and information management

The World Customs Organization (WCO) Framework of Standards to Secure and Facilitate Global Trade (SAFE) introduced concepts of supply chain supervision and authorised operator schemes. While it has been implemented in many countries, supply chain supervision still requires further exploration and development. In this article we present a vision...

A framework for voluntary business-government information sharing

Over the last few decades, businesses have developed sophisticated information systems that allow the capture of vast amounts of data. Such data can be potentially useful for enabling government authorities to improve their processes and services. For example, access to business documents and track and trace information associated with supply...

Identifying the value of data analytics in the context of government supervision: Insights from the customs domain

eCommerce, Brexit, new safety and security concerns are only a few examples of the challenges that government organisations, in particular customs administrations, face today when controlling goods crossing borders. To deal with the enormous volumes of trade customs administrations rely more and more on information technology (IT) and risk...

Emergence of collective digital innovations through the process of control point driven network reconfiguration and reframing: the case of mobile payment

Decentralized digital technologies require multiple organizations to collectively create digital innovations. Control over the resources required for digital innovations is often therefore dispersed among multiple actors. Actors may have conflicting interests and business models which cause collective digital innovations to come to a...

Digital Trade Infrastructures: A Framework for Analysis

In global supply chains, information about transactions resides in fragmented pockets within business and government systems. The lack of reliable, accurate and complete information makes it hard to detect risks (such as safety, security, compliance and commercial risks) and at the same time makes international trade inefficient. The...

What is the cost of customs and borders across the supply chain? … and how to mitigate the cost through better coordination and data sharing

This conceptual discussion paper examines the costs of customs and borders across the supply chain. It does that by considering relevant literature and looking back at the authors’ respective contributions in the subject (of almost one and a half decades) with subsequent reflections. A key component of this paper is a cost model that seeks to...

Risk based framework for assessing resilience in a complex multi-actor supply chain domain

Risk management frameworks offer excellent tools to identify and manage risks in supply chains. Existing tools can be used to evaluate impacts of countermeasures, however, analysts struggle with modelling how disruptions escalate in complex supply chain systems within a certain amount of time and across several stakeholders. On the contrary, the...