Nudging passenger behaviour: Applying behavioural design interventions for smooth processes and experiences at Schiphol Airport’s A-terminal

To reach the ambition of becoming Europe’s Preferred Airport, Schiphol has set targets for the satisfaction rating of various aspects within the passenger journey. However, some of these aspects are scoring below target. One of these aspects that weighs heavy on the overall assessment is the (process of) baggage reclaim. Aside from the actual...

Model-Based Control of Tollmien-Schlichting Waves using DBD Plasma Actuators: An Experimental Study

One of the main goals of laminar flow control is to reduce skin-friction drag by delaying the onset of laminar to turbulent transition. Over unswept wings, the leading cause of this is the growth of flow instabilities called Tollmien-Schlichting(TS) waves. This thesis aims to test the feasibility and performance of a designed Linear Quadratic...