Assessing Viewpoint Diversity in Search Results Using Ranking Fairness Metrics

The way pages are ranked in search results influences whether the users of search engines are exposed to more homogeneous, or rather to more diverse viewpoints. However, this viewpoint diversity is not trivial to assess. In this paper we use existing and novel ranking fairness metrics to evaluate viewpoint diversity in search result rankings. We...

This Is Not What We Ordered: Exploring Why Biased Search Result Rankings Affect User Attitudes on Debated Topics

In web search on debated topics, algorithmic and cognitive biases strongly influence how users consume and process information. Recent research has shown that this can lead to a search engine manipulation effect (SEME): when search result rankings are biased towards a particular viewpoint, users tend to adopt this favored viewpoint. To better...

Characterising and Mitigating Aggregation-Bias in Crowdsourced Toxicity Annotations

Training machine learning (ML) models for natural language processing usually requires large amount of data, often acquired through crowdsourcing. The way this data is collected and aggregated can have an effect on the outputs of the trained model such as ignoring the labels which differ from the majority. In this paper we investigate how label...