Ten ways to design for disgust, sadness, and other enjoyments: A design approach to enrich product experiences with negative emotions

This paper demonstrates how designers can enrich user experiences by purposefully involving negative emotions in user-product interaction. This approach is derived from a framework of rich experience, which explains how and under what circumstances negative emotions make a product experience richer and enjoyable. The approach consists of three...

Faces of product pleasure: 25 positive emotions in human-product interactions

The study of user emotions is hindered by the absence of a clear overview of what positive emotions can be experienced in humanproduct interactions. Existing typologies are either too concise or too comprehensive, including less than five or hundreds of positive emotions, respectively. To overcome this hindrance, this paper introduces a basic...

Darker Shades of Joy: The Role of Negative Emotion in Rich Product Experiences

Design for Interest: Exploratory Study on a Distinct Positive Emotion in Human-Product Interaction

This study explored the possibilities to design interactions that evoke user interest. On the basis of appraisal theory, it was predicted that interest is evoked by a combined appraisal of novelty complexity and coping potential. Because the role of novelty-complexity is well-documented (i.e. a product must be appraised as novel and/or complex...

I knew I shouldn’t, yet I did it again! Emotion-driven design as a means to motivate subjective well-being

The purpose of this paper is to introduce the concept of conflicting concerns to emotion-driven design and to demonstrate their translation into emotionally appealing design concepts. People have an endless number of concerns associated with everyday activities, which are challenging, if not impossible, to satisfy simultaneously. Therefore,...

Appraisal patterns of emotions in human-product interaction

Emotional design, i.e., designing with an intention to evoke or to prevent a particular emotion, can be facilitated by understanding the processes underlying emotions. A promising approach to understanding these processes in the current psychological literature is appraisal theory. Appraisal theory can support this understanding because it...

Special issue editorial: Design and emotion

The effects of sensory impairments on product experience and personal well-being

To determine the roles the sensory modalities play in user-product interactions, one modality was blocked during the execution of eight simple tasks. Participants reported how they experienced the products and how they felt during the experiment. Blocking vision resulted in the largest loss of functional information, increased task difficulty...

Framework of product experience

In this paper, we introduce a general framework for product experience that applies to all affective responses that can be experienced in human-product interaction. Three distinct components or levels of product experiences are discussed: aesthetic experience, experience of meaning, and emotional experience. All three components are...