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Fokkinga, S.F. (author), Desmet, P.M.A. (author)This paper demonstrates how designers can enrich user experiences by purposefully involving negative emotions in user-product interaction. This approach is derived from a framework of rich experience, which explains how and under what circumstances negative emotions make a product experience richer and enjoyable. The approach consists of three...journal article 2013
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Ruitenberg, H.P. (author), Desmet, P.M.A. (author)This paper presents an exploration of how knowledge drawn from the positive psychology domain can be used to design products and services that contribute to the happiness of the users. Two distinctions are proposed to structure initiatives in well-being driven design: activity- versus product-focus, and promise- versus problem-focus. A design...conference paper 2012
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Knutz, E. (author), Markussen, T. (author), Desmet, P.M.A. (author), Visch, V.T. (author)In this paper, we introduce a new approach to designing games for serious contexts. In contrast to Serious Games we argue that learning is a too narrow focus for serious contexts and that simulation of real world problems ought to be supplemented with other design strategies that place greater emphasis on fiction and narratives. The approach is...conference paper 2012
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Desmet, P.M.A. (author), Vastenburg, M.H. (author), Van Bel, D. (author), Romero Herrera, N.A. (author)This paper presents ‘Pick-A-Mood’ (PAM), a cartoon-based pictorial instrument for reporting and expressing moods. The use of cartoon characters enables people to unambiguously and visually express or report their mood in a rich and easy-to-use way. PAM consists of three characters that each express eight different mood states, representing four...conference paper 2012
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Desmet, P.M.A. (author)The study of user emotions is hindered by the absence of a clear overview of what positive emotions can be experienced in humanproduct interactions. Existing typologies are either too concise or too comprehensive, including less than five or hundreds of positive emotions, respectively. To overcome this hindrance, this paper introduces a basic...journal article 2012
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- Fokkinga, S.F. (author), Desmet, P.M.A. (author) journal article 2012
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Viswanathan, B. (author), Reinders, A.H.M.E. (author), De Boer, D.K.G. (author), Ras, A. (author), Zahn, H. (author), Desmet, L. (author)Solar photovoltaic outdoor lighting applications usually comprise flat plate PV modules mounted on top of a light pole. In our paper instead, it is thought of to design the light pole as a luminescent solar concentrator photovoltaic (LSC-PV) module with solar cell strips and hence reduce costs of silicon solar cells because concentration effects...conference paper 2012
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Ruijs, F. (author), Desmet, P.M.A. (author), Sonneveld, M.H. (author)The design & emotion research domain has produced a rich palette of theoretical and methodological approaches that support designers in their attempts to ‘design for emotion’. In this paper, we focus on situations that involve negative emotions that cannot easily be ‘solved’ through design (for example, sadness caused by the loss of a loved one)...conference paper 2012
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Tonetto, L.M. (author), Desmet, P.M.A. (author)This paper presents an approach to developing surveys that measure user experiences with the use of natural everyday language. The common approach to develop questionnaires that measure experience is to translate theoretical factors into verbal survey items. This theory-based approach can impair the questionnaire’s ecological validity because...conference paper 2012
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Laurans, G.F.G. (author), Desmet, P.M.A. (author)Non-verbal emotion self-report methods have flourished in the last 10 years. We present the theoretical basis underlying non-verbal self-report, review available tools, and discuss perspectives for further progress in measurement practices in design-oriented emotion research. We describe a new questionnaire following these perspectives and the...conference paper 2012
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Fokkinga, S.F. (author), Desmet, P.M.A. (author)Mixed emotions are at the basis of some of life’s richest experiences. However, in other instances they are inferior to experiences that elicit just positive emotions. A phenomenological study was carried out to find out which kinds of situations evoke mixed emotions, how these emotions influence and transform people’s subjective experience, and...conference paper 2012
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Ozkaramanli, D. (author), Desmet, P.M.A. (author), Hekkert, P.P.M. (author)The purpose of this paper is to increase our understanding of how insights in conflicting concerns can be used as an approach to design for subjective well-being. This is done through examining qualities of a conflict experience across three life domains: food, procrastination, and safe sex. Ten participants from various age groups and...conference paper 2012
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Van Krieken, B. (author), Desmet, P.M.A. (author), Aliakseyeu, D. (author), Mason, J. (author)Emotionally durable design is a genre of sustainable design that aims at reducing consumption and waste by enhancing the durability of the relationship established between users and products. Several design strategies and theories have been published on this topic; nevertheless, it is still underexposed in practice. This paper presents a case...conference paper 2012
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Yoon, J. (author), Desmet, P.M.A. (author), Van der Helm, A.J.C. (author)This study explored the possibilities to design interactions that evoke user interest. On the basis of appraisal theory, it was predicted that interest is evoked by a combined appraisal of novelty complexity and coping potential. Because the role of novelty-complexity is well-documented (i.e. a product must be appraised as novel and/or complex...journal article 2012
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Ozkaramanli, D. (author), Desmet, P.M.A. (author)The purpose of this paper is to introduce the concept of conflicting concerns to emotion-driven design and to demonstrate their translation into emotionally appealing design concepts. People have an endless number of concerns associated with everyday activities, which are challenging, if not impossible, to satisfy simultaneously. Therefore,...journal article 2012
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Desmet, P.M.A. (author), Guiza Caicedo, D. (author), Van Hout, M. (author)Emotions experienced in response to hotel services were examined with an online questionnaire. The study resulted in 348 cases of hotel service emotions. The frequency of reported pleasant emotions was similar to the frequency of reported unpleasant emotions. Often reported pleasant emotions were satisfaction, enjoyment, and admiration. Often...conference paper 2009
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Desmet, P.M.A. (author), Hekkert, P.P.M. (author), van Erp, J. (author)This paper reports an experience-driven design project that was commissioned by the Amsterdam Rijksmuseum. The aim was to cause a shift in the relationship between visitors and the art collection from one that is experienced as ‘distant’ to one that is experienced as ‘committed’. In five steps, an online application was conceptualised, developed...conference paper 2009
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Laurans, G.F.G. (author), Desmet, P.M.A. (author), Hekkert, P.P.M. (author)This paper reviews some of the tools available for the measurement of emotion in product design. These tools are organized using the five components of emotion: feelings, expression, behavior, physiological activation and appraisal. Several problems specific to the measurement of user experience during interaction with products are also...conference paper 2009
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Schot, M. (author), Desmet, P.M.A. (author), Van Dijk, M.B. (author), Schoone-Harmsen, M. (author)In this paper a design approach is introduced for designing products to increase happiness. Happiness reflects the degree to which people’s concerns are fulfilled. Based on this fact, a framework of all human concerns was created. After that, the framework was applied to a telehomecare case. Telehomecare products release the pressure on...conference paper 2009
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Demir, E. (author), Desmet, P.M.A. (author), Hekkert, P. (author)Emotional design, i.e., designing with an intention to evoke or to prevent a particular emotion, can be facilitated by understanding the processes underlying emotions. A promising approach to understanding these processes in the current psychological literature is appraisal theory. Appraisal theory can support this understanding because it...journal article 2009