Towards a framework for cloud computing use by governments: Leaders, followers and laggers

There are large varieties of governmental organizations using clouds in different ways. The purpose of this article is to explore and classify the types of public organizations using cloud computing. This will help to improve our understanding of cloud adoption and use by governments. For this, a systematic review of literature on cloud...

Citizens' perception about M-government services: Results from an exploratory survey

The development of mobile technology is facilitating the transformation in a way that governments deliver their services. Mobile government is one area that has received very little research, but it can have a tremendous impact on the way citizens engage with their government. This research analyses the data gathered from 81 respondents through...

Current and expected roles and capabilities of CIOS for the innovation and adoption of new technology

Governments across the word are under pressure to adopt new technologies and to innovate and transform their processes. Some governments have introduced the role of Chief Information Officer (CIO) to facilitate these innovations though adoption of new technologies. The traditional CIO role of improving operational efficiency is now shifting...

Challenges of blockchain technology adoption for e-government: A systematic literature review

The ability of blockchain technology to record transactions on distributed ledgers offers new opportunities for governments to improve transparency, prevent fraud, and establish trust in the public sector. However, blockchain adoption and use in the context of e-Government is rather unexplored in academic literature. In this paper, we...