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Plugge, A.G. (author), Nikou, S. (author), Bouwman, W.A.G.A. (author)Purpose: Due to the convergence of rapid business developments and digitization challenges, service orientation is back on the research agenda as a concept to improve firms’ business services. Yet, little is known about the type of determinants that are relevant and to what degree they affect a firm’s service-oriented strategy. Design...journal article 2020
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Mukhopadhyay, Sandip (author), Bouwman, W.A.G.A. (author)Purpose: Because of the attention increasingly being focused on digital transformation, interest in business models of platform-enabled ecosystems is rising rapidly. Although there are different theoretical views on the role of ecosystems, a synthesis of research, with a focus on governance and orchestration in dynamic, multi-industry eco...review 2019