Security at the End of the Tunnel: The Anatomy of VPN Mental Models Among Experts and Non-Experts in a Corporate Context

With the worldwide COVID-19 pandemic in 2020 and 2021 necessitating working from home, corporate Virtual Private Networks (VPNs) have become an important item securing the continued operation of companies around the globe. However, due to their different use case, corporate VPNs and how users interact with them differ from public VPNs, which are...